TERMS OF SERVICE

1. Our Commitment to Your Privacy

At Dreamweaver Sports Limited, operating as Dreamweaver Gymnastics, we respect your privacy and are committed to protecting your personal information. Any data collected through this website or in connection with our services will be handled in accordance with this policy and the UK General Data Protection Regulation (UK GDPR).

We will never sell, rent, or disclose your information to third parties without your explicit consent, except where required by law.

If you have any questions about how we handle your data, you can contact us by email or telephone at any time.

2. Information We Collect

We may collect and process the following types of personal information:

• Your name and contact details (such as email address, phone number, and postal address).

• Information provided through registration forms, contact forms, or membership sign-ups.

• Mobile or SMS numbers for communication purposes (see section 4 below).

• Technical data such as your IP address, browser type, and usage information gathered through cookies.

3. How We Use Your Information

We use your personal information to:

• Communicate with you about classes, bookings, updates, and enquiries.

• Send you service-related messages and notifications.

• Provide you with information, offers, or events where you have opted in to receive marketing communications.

• Improve our services, website experience, and customer support.

• Comply with our legal and regulatory obligations.

We will only use your data for the purposes you have consented to and always in compliance with data protection laws.

4. Handling and Storage of SMS Numbers

When you provide your mobile number, we may use it to send class updates, reminders, emergency notices, or other relevant communications. Marketing messages will only be sent if you have expressly opted in.

How we protect and store your number:

• Your number is stored securely in GDPR-compliant systems protected by encryption and access control.

• It is never shared, sold, or disclosed to third parties for marketing purposes.

• You can opt out of SMS communications at any time by replying “STOP” to a message or contacting us directly.

• We only retain your number for as long as necessary to provide our services or as required by law.

5. Security

We are committed to ensuring your personal information remains secure. We have implemented appropriate physical, electronic, and managerial procedures to prevent unauthorised access, disclosure, alteration, or loss of data collected through our website or systems.

6. Cookies

Our website uses cookies to enhance your browsing experience. A cookie is a small file placed on your computer’s hard drive that helps analyse web traffic or recognises your browser when you visit. Cookies allow the site to tailor content to your preferences.

You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can modify your settings to decline them if you prefer. Please note that this may affect your ability to use certain website features.

7. Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site, we are no longer responsible for the protection and privacy of any information you provide on those websites. We recommend reviewing the privacy statements of any external sites you visit.

8. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to data processing at any time.

• Request restriction or portability of your data.

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us directly. We will respond to your request within 30 days

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the new version will take effect immediately upon publication.

Your continued use of our website or services constitutes acceptance of this policy.